White Rabbit Group depends upon SysOps Engineers for the development, operation, and improvement of critical business systems. As a part of the team, you will architect and deploy integrated software and hardware solutions to enable a delightful user experience in and out of the office. Your ability to break down complex topics into simple terms will assist and educate users, empowering them to self-serve where appropriate.

Experience Level: 3+ years

Responsibilities:

• You will give a face to our internal technology infrastructure and services and often be the first point of contact for internal IT concerns.
• Work within the Technical Operations team on a day-to-day basis to address support requests and requirements for new infrastructure/software implementations.
• Work with the broader business to solve customer issues such as integrations requirements.
• Assist in developing the infrastructure/software using automated tools and writing or employing routines to support and manage the platform.

Qualifications:

• Knowledge of Windows / Linux / server and desktop operating system
• Installing and configuring software, hardware and networks.
• Monitor system performance and troubleshooting issues.
• Ensure security and efficiency of IT infrastructure.
• Create and verify backup data.
• Update systems and processes as required for enhanced functionality and security issue resolution.
• Understand the functioning of networking and LAN.
• Good knowledge in Web Servers, NFS, DNS.
• Experience in cloud service providers like AWS, Google Cloud, Azure.
• Experience in Apache, Nginx, Ubuntu, DNS, hosted services, MySQL, PHP, Wordpress, cPanel, Monitoring tools.

Benefits:

• Hybrid WFH policy
• Annual company retreat
• Team lunch